Module 1  ·  2 minutes

The Big Picture

Understand the 3 pillars and the operating principle before anything else.

The Problem

You need the Korbay trade licence. Where is it?

You've checked three places and wasted 10 minutes. Sound familiar?

📧 Email attachments? 💬 WhatsApp thread? 💻 Someone's laptop? 📁 Google Drive folder? 📝 That shared doc from March?

This system ends that. Every file has one permanent address. Every AI worker knows exactly what facts to use. The Memory Card maps all of it.

The 3 Pillars — click each card to flip

🗄️
Filing Cabinets
Where you keep your official documents, organised and labelled.
Tap to reveal →
📓
Truth Containers
NotebookLM notebooks holding verified source documents. The AI only reads from these — never from memory or guesswork.
💎
Specialist Workers
Each expert handles one thing and does it brilliantly.
Tap to reveal →
🤖
Gemini Gems
AI workers with specific roles — The Evaluator, The Forensic Auditor, The Messaging Architect. Each has one job and does it perfectly when given the right facts.
🗺️
Office Map
The master index — tells you what exists and where to find it.
Tap to reveal →
🧠
Memory Card
A living Google Doc that maps every tool, project, container, and AI worker in the system. The master index that keeps everything connected.

The Operating Principle

Every task in this system follows three steps in order. No exceptions.

1
Pick the Worker
Choose the right Gem for your task
2
Hand the Cabinet
Attach the Truth Container with relevant facts
3
Give the Command
Ask your question or issue the task
💡

Key rule: A Gem without a Truth Container is just a chatbot. It will make things up. Always attach the cabinet first.

Module 2  ·  5 minutes

The Address System

Read, write, and assign JD numbers and PARA tags. Pass the Seven-Second Rule.

Why Numbers, Not Folders

Old Way

Drive → Company → Korbay → Finance → 2026 → Q1 → Final → actualfinalv3.xlsx

7 clicks. 30 seconds. Still not sure if it's the right file.

New Way

12.06 [A] - Finance - Korbay Master Sheets

16.03 [A] - Operations - Pleck Autos MOT Records

1 scan. 3 seconds. You know exactly what it is.

The Seven-Second Rule: Any person in the organisation should be able to identify any file within 7 seconds from its name alone. If the name fails this test, rename it.
Zero-Folderization: The JD number is the folder. You don't need nested directories anymore.

The JD Block Map

BlockDomainCategories
00–09System Administration00 System Index & AI Infrastructure — Memory Card, naming guides, SOPs
10–19Administration & Operations11 Legal · 12 Finance · 13 Compliance · 14 HR · 16 Operations · 17 Property Dev
20–29Marketing & Communications21 PR & SEO · 22 Branding · 23 Board Comms
30–39Research & Strategy31 Market Analysis & AI Tech · 32 M&A · 33 Vision & Strategy
40–49Personal & Executive41 Health · 42 Travel · 43 Professional Development
50–99UnallocatedReserved for future expansion

Block 00 is special — it holds the system itself. You'll never need to create items there. Blocks 10–49 are where your department's work lives.

📋

BLUF — Bottom Line Up Front. Throughout this system, all AI outputs use BLUF format: lead with the answer, then the supporting evidence. No fluff, no preamble. You'll see this everywhere.

Anatomy of a Name — tap each segment

12
Block 10–19, Category 12 (Finance). The block tells you the department at a glance.
.06
The 6th item in category 12. This number is permanent — it never changes, even if the file moves.
  [A]
PARA tag: Area. This is a stable baseline — no deadline, won't be archived. Other tags: [P] Project, [R] Resource, [X] Archive.
 -  Finance
Department name matching the JD category. Always matches the block — Finance is always category 12, never anything else.
 -  Korbay Master Sheets
Specific detail: what's in it, including the entity name. This is the only part you write freely.
Click any segment above for an explanation

Full name: 12.06 [A] - Finance - Korbay Master Sheets

JD Number Builder

Fill in the fields below and watch your JD name build in real time.

1
2
3
Your JD Name
Fill in the fields above…
Module 3  ·  5 minutes

Truth Containers

Create and configure NotebookLM notebooks correctly. Know when to split containers.

The 3 Filing Cabinet Rules

1

One drawer, one purpose

Each Truth Container holds documents for exactly one topic, one entity, and one PARA status. Never mix Korbay Finance with Pleck Autos Finance. Never mix [P] project drafts with [A] baseline records.

2

Label follows the naming system

Every container gets a full JD name before it receives a single document. A container without a name doesn't exist in the system — it's just clutter.

3

AI reads from this drawer only

When a Gem is attached to a Truth Container, it reads exclusively from those sources. It will not reach outside. This is a feature, not a limitation — it makes the output auditable and trustworthy.

Setting Up a New Container — 8 Steps

1

Name it first

Use the JD formula from Module 2. Examples: 12.06 [A] - Finance - Korbay Master Sheets or 16.03 [A] - Operations - Pleck Autos MOT Records. No name = no container.

2

Set to Custom intelligence role

In NotebookLM: click the gear icon → change Default to Custom. This is the single most important configuration step.

3

Paste the base prompt

Copy this exactly and paste it into the Custom role field. Then replace the last line with your container's specific purpose.

You are a grounded intelligence system operating within the C2O Group's
JD System. You ONLY answer from the sources uploaded
to this notebook. You NEVER use general knowledge or training data.

Rules:
1. Every claim must cite the specific source document and section.
2. If the sources don't contain the answer, say: "Not found in uploaded sources."
3. Use BLUF (Bottom Line Up Front) format for all responses.
4. Never use fluff, hedging language, or vague qualifiers.
5. If sources conflict, present both positions with citations.
   Do not silently resolve conflicts.
6. Tone: Professional, concise, data-driven.

Your role for this specific notebook: [DESCRIBE THE NOTEBOOK'S PURPOSE HERE]

Role examples by department: Finance: "You are a financial data analyst specialising in the financial records and targets in this notebook." | Operations: "You are an operations analyst focused on trade licences, compliance records, and procedures." | Legal: "You are a legal document specialist focused on contracts, regulatory filings, and compliance evidence." | Automotive (Pleck Autos): "You are a vehicle fleet analyst focused on MOT records, service schedules, and parts inventory in this notebook."

4

Set response length

PARA TagResponse LengthWhy
[A] Stable baselinesDefaultReference lookups — concise answers
[P] Active projectsLongerNeed depth and analysis
[R] ResearchLongerDetailed exploration required
Quick fact checksShorterFast facts only
5

Add audience translator (if needed)

Add this to the base prompt if outputs go to non-technical people, external clients, or regulators.

When responding, avoid academic jargon, technical acronyms, and
industry-specific terminology. Explain concepts as if speaking to
an intelligent person with no background in this field. Use analogies
where helpful.

Skip this if outputs stay internal with your team.

6

Add sources

Three methods: Upload from device — drag files in directly. Add from Google Drive — connect your Drive for live sync. Discover Sources — let NotebookLM suggest sources for a new research topic.

7

Validate sources — 4 Power Prompts

Run these in your new notebook to verify source quality before relying on it for real work.

1. Source Coverage Check

Confirms your sources actually cover the topic fully.

"Review all uploaded sources. Do they fully cover [topic]? Identify missing angles. Rate: COMPREHENSIVE / ADEQUATE / GAPS EXIST."

2. Research Road Map Generator

Organises sources into a logical reading sequence.

"Organise the uploaded sources into a logical reading sequence with one-line descriptions."

3. Authority & Credibility Filter

Rates source reliability before you trust the outputs.

"For each source, evaluate who authored it, their expertise, and whether it's primary/secondary/opinion. Rate: HIGH / MODERATE / LOW / UNKNOWN."

4. Contradiction Finder

Surfaces conflicts before they corrupt AI outputs.

"Find disagreements and conflicting claims across all uploaded sources. List each with exact citations."

Finance, Legal, Compliance — run all 4. Routine [R] research containers — Prompts 1 and 4 are sufficient.

8

Register in Memory Card

Add the new container to the Tool Map under your JD block. If it's a [P] project container, also add it to the Project Status section. The Memory Card only maps what you register.

Module 4  ·  3 minutes

The AI Workers

Route tasks to the right Gem with the right container. Know what each worker does and refuses to do.

How Gems Are Named — tap each segment

Gems have a technical code name. Here's what it means:

13.01
JD address: Category 13, item 01. This is the Compliance department Gem.
_ FE
Fixed Engine — a production Gem with locked instructions. Not to be edited by staff.
_ Compliance
Domain: what area this Gem works in. Compliance Gems only touch compliance material.
_ X
Action mode: eXamine. PARA-aligned — X maps to the forensic examination of existing material.
__ PROD
Environment: Production. This is the live, approved version — not a test or draft.
 - [GEM]
Identifies this as a Gemini Gem, not a document or notebook. Prevents confusion in search results.
 - The Forensic Auditor
The human name — what you actually use day-to-day. Memorable, role-descriptive.
 - Critical Analysis
Thinking style: how this Gem approaches problems. Critical Analysis = sceptical, evidence-first.
Click any segment for explanation. You use the human name day-to-day — this is just for reading the system docs.

Meet the Team — click a card to expand

📋
The Master Index
Office receptionist — tells you who to talk to
JD Name:00.01 [A] - System - [GEM] - The Master Index - System Navigation
Attach:The Memory Card (00.00 [A] - System - Memory Card)
Personality:Crisp, efficient. Never answers your actual question — only routes you to who can.
Sample prompt:"I need to analyse Q2 revenue performance against targets. Which container and Gem should I use?"
🔭
The Synthesis Engine
Chief of staff — reads everything, tells you what it means
JD Name:33.01 [A] - Strategy - [GEM] - The Synthesis Engine - Strategic Analysis
Attach:Multiple [A] stable containers + [P] project containers for cross-departmental view
Personality:Senior executive. Spots deviations between plans and actuals. Bottom line first, always.
Sample prompt:"Across all departments, what is the status of our annual plan? Where are we on track, where are we behind?"
📊
The Evaluator
Performance manager — targets vs actuals
JD Name:12.01 [A] - Finance - [GEM] - The Evaluator - Performance Analysis
Attach:[A] targets/baseline container + [P] actuals/current-period container
Personality:Zero emotion. Tables and traffic lights. If it can't find data, it says "NO DATA" — it never guesses.
Sample prompt:"Compare Q2 2026 Korbay revenue against the annual target. Show variance as % and RAG status." or "Show Pleck Autos MOT pass rates for Q1 vs target."
✍️
The Messaging Architect
Communications director — turns facts into polished comms
JD Name:21.01 [A] - PR & SEO - [GEM] - The Messaging Architect - Strategic Communication
Attach:[A] stable containers with facts you want to communicate
Personality:Adapts tone to audience. Every claim traced to source. Refuses to use language not supported by the attached containers — will reject "industry-leading" if it can't cite a source.
Sample prompt:"Write an investor letter about our Q2 group performance. Tone: confident, data-driven, board-level."
🔍
The Forensic Auditor
Compliance inspector — finds risks you missed
JD Name:13.01 FE_Compliance_X__PROD - [GEM] - The Forensic Auditor - Critical Analysis
Attach:[A] baseline/standard terms container + [P] new contract or current document container
Personality:Sceptical, uncompromising, evidence-based. Will issue "WARNING: No baseline attached" if you only give it one side of the comparison.
Sample prompt:"Check this vendor contract against our standard terms. Flag every deviation and rate risk: HIGH / MEDIUM / LOW."

"A Gem without a Truth Container is just a chatbot. It holds zero facts of its own. Every single Gem in this system reads exclusively from what you attach."

The 3-Step Process

1
Pick the Worker
Match your task to the right Gem
2
Hand the Cabinet
Attach the correct Truth Container(s)
3
Give the Command
Issue your prompt or question
Module 5  ·  3 minutes

Your Daily Workflow

Four SOPs. One system. Execute all of them confidently from day one.

Four Habits — When Each SOP Applies

Capture moment
SOP 1
Brainstorming Pipeline
Working session
SOP 2
3-Step Execution
Session end
SOP 3
Sync Loop
New sources added
SOP 4
Source Validation
SOP 1 Brainstorming Pipeline
1
CAPTURE
Tag fragments in Keep with #project-name
2
REFINE
Expand raw notes into a structured Google Doc with a JD name
3
INGEST
Upload the Doc into the correct Truth Container in NotebookLM

48-Hour Rule: Every fragment in Google Keep must reach a Truth Container within 48 hours. Keep is for capture, not storage. After 48 hours, stale fragments create information debt.

SOP 2 3-Step Execution

When you have a real task to execute — analysis, writing, review — follow this in order without skipping steps.

1

Pick the right Gem

Evaluator for targets vs actuals. Messaging Architect for communications. Forensic Auditor for compliance. Synthesis Engine for cross-departmental view. Not sure? Ask the Master Index first.

2

Attach the correct Truth Container(s)

Check the Memory Card for the right container JD number. Most tasks need one [A] baseline + one [P] current container. The Gem will tell you if it can't find data — that's your signal to check the container.

3

Issue the command

Use BLUF-style prompts: state what you want first, then context. "Provide a RAG status for Q2 Korbay revenue vs annual target." or "List all Pleck Autos vehicles with overdue service intervals. Context: [any relevant detail]."

SOP 3 Sync Loop

Do this at the end of every AI session that produced new information. Takes under 2 minutes.

1

Run the consolidation prompt

Say this at the end of every session that produced new information. Paste the output into your Memory Card.

Consolidate the new information from this session and provide a text block for me to update my Memory Card.
2

Update the Memory Card

Paste the consolidation block into the right section: Tool Map, Project Status, or Sync Log. Or use the Sync Tool sidebar if available. The Memory Card is only as useful as the last time it was updated.

3

Click "Sync with Drive" in NotebookLM

Open every notebook that uses the Memory Card as a source. Click Sync with Drive. This is the one manual step that cannot be automated yet — without it, the containers are working from a stale map.

SOP 4 Source Validation

Run these whenever new sources are added to a container. The AI is only as good as the sources it reads.

1. Source Coverage Check

Do these sources fully cover the topic? What's missing?

"Review all uploaded sources. Do they fully cover [topic]? Identify missing angles. Rate: COMPREHENSIVE / ADEQUATE / GAPS EXIST."

2. Research Road Map Generator

Organise sources into a logical reading order.

"Organise the uploaded sources into a logical reading sequence with one-line descriptions."

3. Authority & Credibility Filter

Rate each source: HIGH / MODERATE / LOW / UNKNOWN.

"For each source, evaluate who authored it, their expertise, and whether it's primary/secondary/opinion. Rate: HIGH / MODERATE / LOW / UNKNOWN."

4. Contradiction Finder

Find disagreements between sources before they corrupt outputs.

"Find disagreements and conflicting claims across all uploaded sources. List each with exact citations."
📌

When to run all 4: Finance, Legal, and Compliance containers — mandatory every time new sources are added.
Routine [R] research containers: Prompts 1 (Coverage) and 4 (Contradictions) are sufficient.

Module 6  ·  5 minutes

Prove It

10 questions. Pass 8/10 to earn your certificate. All questions submitted at once.

Final Assessment

Answer all 10 questions, then click Submit. Unlike the module quizzes, you won't see feedback until the end. Pass mark: 8 out of 10.

Q1Module 1

A Gemini Gem gives a confident but completely wrong answer about your company's revenue. The most likely root cause is:

Q2Module 2

Which of these is a correctly formatted JD name?

Q3Module 2

A new compliance audit kicks off with a deadline of June 2026. What PARA tag does it get?

Q4Module 3

You have two revenue reports for the same quarter with different numbers. What do you do?

Q5Module 3

When creating a new NotebookLM notebook, the first configuration change is:

Q6Module 4

The CEO says: "Compare our Q2 Operations KPIs against the annual targets." Which Gem do you use?

Q7Module 4

The Forensic Auditor reports "WARNING: No baseline attached." What does this mean in practice?

Q8Module 5

You capture a voice memo about a client meeting in Google Keep. What is the correct next step?

Q9Module 5

After consolidating session output and updating the Memory Card, what is the final step?

Q10Module 5

You are preparing a Finance container that will be used for a board-level decision. Which Power Prompts must you run?

Generate Your Certificate

Certificate of Completion

JD System - C2O Group of Companies — Academy
This certifies that
has successfully completed the JD System training
and is qualified to operate the C2O Group's
knowledge management and AI system.
Score: —/10

Created by Ismail Chaudhry
Head of Data & AI, C2O Group